E-COMMERCE OPERATIONS
KEEPING YOUR BUSINESS
SAFE

Over the last ten years, our project management and our operational & corrective maintenance have been divided into two separate services.

It would be wrong to say that the only agency capable of maintaining a site would be the agency that created it. That’s why we’ve set up and perfected a process to ensure these kinds of transitions.

Frederic Grignion, Technical Director
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OUR MISSIONS

Securing sales
 
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Securing sales

Top priorities: making sure orders can always be placed. Securing commercial events (sales, private sales, etc.) through simulations, scheduled on-call sessions or incidents…

Corrective maintenance
 
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Corrective maintenance

Deal with urgent incidents as quickly as possible to get services back online, finding back-up plans when necessary. In-depth analysis of problems and making permanent corrections. Learn from past incidents in order to eliminate them.

Operational maintenance
 
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Operational maintenance

Maintenance teams are also responsible for making smaller changes or working with the client to create project roadmaps. High-impact maintenance projects are shifted to the project team to ensure there is no damage to clients’ sales.

SOLUTIONSUSED

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OUR TEAM

11 OPERATIONS MANAGERS
24 PROGRAMMERS